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FAQ

Q

You have sales target finished amount requirement to the distributor?

A: $500,000 or more

Q

Can I transfer the money to you then you pay to other supplier?

A: Can collect payment and deliver goods

Q

Can I delivery the goods from other supplier to your factory? Then load together?

totally ok

Q

When will you leave your factory and to have your spring festival holidays?

A: usually 15 days

Q

Can the equipment be installed under hot weather?

A: YES

Q

Can Your products be installed under the cold weather?

A: YES

Q

Do You have office in shanghai or guangzhou that i can visit?

A: R&D company in Shanghai

Q

Can you send your staff to install the equipment for us?

A: No

Q

Can I only buy some spare parts from you?

A: YES

Q

Will you will attend the fair to show your products?

A: participate every year

Q

Can you send your equipment to my warehouse in guangzhou?

A: YES

Q

How long it takes you to provide the designing options for us?

A: 10-25 days

Q

What is your products standardization?

A: IEC60269UL248

Q

How do you pack the equipment?

A: carton or pallet

Q

Can you can design the equipment according to our size?

A: OK

Q

How many years have your company made this kind of equipment?

A: 20 years

Q

Which certificate do you have for your equipment?

A: TUV CE ROHS IS09001 ITAF16949

Q

How many staffs do you have in your factory?

A: 100

Q

How can I to be your agent in my country?

A: Annual sales of 1 million US dollars

Q

Do you have any real project pictures of the equipment?

A: YES

Q

How far is your factory from the city hotel?

A: 5KM

Q

How far is your factory from the airport?

A: 25KM

Q

How long it will take from guangzhou to your factory?

A: 3 hours

Q

Where is your factory located?

A: Yueqing City, Zhejiang Province

Q

Do you provide free spare parts?

A: YES

Q

What is the age range for your products?

A: 1-3 years

Q

Do you have detailed and professional installation manual?

A: YES

Q

If OEM is acceptable?

A: accept

Q

Do you provide sample? Free or charge?

A: free

Q

What is your term of payment?

A: Ship after payment

Q

What is your MOQ?

10

Q

Are you a trading company or a manufacturer?

A: Manufacturer

Q

How long is your delivery time?

A: About 10 days

Q

How many production lines in your factory?

A: 6 pieces

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